VelQoro™
Contact Us
Talk to our customer support team
Ways to reach us
Get in touch about lighting products, order progress, delivery concerns, returns or another question about the store.
Email: service@velqoro.com
Telephone: +86 4594661258
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM PST
For an existing order, include the order number and the email address used at checkout. Clear photos or videos are helpful when reporting damage, defects, incorrect or incomplete items, or a material difference from the description.
Before you return an item
Contact us before sending merchandise back. Following review and approval of your request, support will supply the appropriate return warehouse address and instructions.
Do not automatically send returns to our business registration address unless support specifically directs you to do so.
Business and contact details
VelQoro™ is owned and operated by Beijing Yaoyang Ruixing Technology Co., Ltd.
- Brand
- VelQoro™
- Website
- velqoro.com
- Operating company
- Beijing Yaoyang Ruixing Technology Co., Ltd.
- Owner
- Wei Weibin
- Business address
- Room 205, 2nd Floor, No. 2 Fuqiang Road, Daxing District, Beijing, China (Cluster Registration)
- Customer support email
- service@velqoro.com
- Telephone
- +86 4594661258
- Customer service hours
- Monday–Friday, 9:00 AM–6:00 PM PST